Gaming at dreamjill is meant to be fun — a form of entertainment, not a way to make money or escape problems. We take our responsibility to Filipino players seriously, and we've built real tools to help you stay in control every step of the way.
Responsible gaming isn't just a checkbox for us — it's built into how dreamjill operates. Here are the six pillars of our player protection framework.
Every dreamjill account goes through a mandatory KYC process. We verify that every player is at least 21 years old before they can deposit or play — no shortcuts, no exceptions. Government-issued Philippine ID is required.
Set your own daily, weekly, or monthly deposit cap directly from your dreamjill account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period to prevent impulsive decisions.
It's easy to lose track of time when you're in the zone. dreamjill lets you set session time alerts so you get a gentle nudge after a set period of continuous play — helping you stay aware of how long you've been gaming.
Need a short break? Activate a cool-off period of 24 hours, 7 days, or 30 days. During this time your account is temporarily suspended from all gaming activity. It kicks in immediately and cannot be reversed early.
If you feel you need a longer break, dreamjill's self-exclusion tool lets you close your account for 6 months, 1 year, or permanently. During self-exclusion, you will not receive any marketing communications from dreamjill.
Our responsible gaming support team is available around the clock via live chat. Whether you want to set a limit, request self-exclusion, or just talk to someone, we're here — no judgment, no waiting, no runaround.
Problem gambling can affect anyone — regardless of income, background, or how long you've been playing. dreamjill has built a suite of practical tools that put you in the driver's seat. These aren't buried in settings — they're front and center because we want you to use them.
All limit and exclusion requests are processed immediately by our team. We take these requests seriously — a self-exclusion request will never be talked out of or delayed. Your wellbeing comes first, always.
Choose a daily, weekly, or monthly cap in Philippine Peso (₱). Limits apply across all payment methods including GCash, PayMaya, BPI, BDO, and Metrobank.
Cap the maximum amount you can lose in a given period. Once your loss limit is reached, you won't be able to place further bets until the period resets.
Take a short break of 24 hours up to 30 days. Your account is suspended immediately. No deposits, no bets, no marketing emails during this period.
For longer breaks, choose 6 months, 1 year, or permanent exclusion. Permanent self-exclusion cannot be reversed. Contact support to initiate this process.
Problem gambling doesn't always look obvious — it can creep up gradually. dreamjill encourages all players to check in with themselves regularly. If any of the following sound familiar, it may be time to use one of our responsible gaming tools or seek support.
The vast majority of dreamjill players enjoy gaming as a fun, recreational activity without any problems. Here are some practical habits that help keep it that way — whether you're playing slots, bingo, or betting on the PBA.
Answer these questions honestly. If you answer "yes" to two or more, dreamjill strongly encourages you to use our responsible gaming tools or speak with a support specialist.
Have you ever spent more money gambling than you intended to in a single session?
Have you ever borrowed money or sold something to fund your gambling?
Do you find yourself thinking about gambling frequently, even when you're doing other things?
Have you tried to cut back on gambling but found it difficult or impossible to do so?
Has gambling ever caused arguments or tension with your family, partner, or friends?
Do you gamble to escape from problems, stress, or negative feelings?
Have you ever lied to someone close to you about how much time or money you spend gambling?
Under PAGCOR regulations, online casino gaming in the Philippines is strictly restricted to individuals who are 21 years of age or older. dreamjill enforces this requirement through mandatory identity verification for every account. Any account found to belong to a person under 21 will be immediately closed, all funds will be handled per PAGCOR guidelines, and the incident will be reported to the relevant authorities. If you are a parent or guardian and suspect a minor has accessed dreamjill, please contact our support team immediately via live chat or at [email protected].
Gaming is at its best when it's fun, controlled, and within your means. dreamjill gives you all the tools you need to keep it that way. Ready to play? Set your limits first, then enjoy everything dreamjill has to offer — slots, bingo, casino games, and more. 21+ only.